About Us

About Us – Kodepos Platform

Building on our legacy of serving over 1 million users through Kodepos.co.id since 2017, we now bring you an integrated platform that transforms how Indonesian businesses manage Sales, Marketing, CRM, and Service – all in one unified solution.

Our Story

Founded in 2017, Kodepos.co.id began as Indonesia’s most trusted postal code search platform, delivering 99.9% accuracy across 38 provinces, 514 regencies/cities, 7,277 districts, and 83,761 villages. Our platform became the go-to resource for millions of Indonesians seeking reliable postal code information, demonstrating our commitment to data accuracy and user-centric service.​

Now, we’re expanding our mission beyond postal code services. Building on years of experience in data management and serving Indonesian businesses, we are launching sales.kodepos.co.id – an integrated business platform that brings together Sales, Marketing, CRM, and Service solutions designed specifically for the Indonesian market.​

Our Mission

To empower Indonesian businesses with an all-in-one platform that streamlines customer relationships, accelerates sales growth, enhances marketing effectiveness, and delivers exceptional customer service – all through one unified, affordable, and easy-to-use system.

We are committed to providing the same level of accuracy, reliability, and trust that made Kodepos.co.id a household name, now applied to helping businesses achieve sustainable growth and operational excellence.​

Our Vision

To become Indonesia’s leading integrated business platform, helping companies of all sizes – from startups to enterprises – grow their revenue, strengthen customer relationships, and achieve sustainable business success through innovative technology solutions.

We envision a future where every Indonesian business, regardless of size, has access to world-class sales, marketing, CRM, and service tools that were previously available only to large corporations.​​

Why Choose Kodepos Platform?

All-in-One Solution

Stop juggling multiple tools and platforms. Our integrated system brings Sales, Marketing, CRM, and Service together in one place, eliminating data silos and ensuring seamless collaboration across your entire organization. When your teams work from a single source of truth, efficiency soars and customer experiences improve dramatically.​

Built for Indonesian Businesses

We understand the unique needs of Indonesian businesses. Our platform supports Bahasa Indonesia, integrates with local payment systems and popular Indonesian tools, and is designed specifically for the Indonesian market. From WhatsApp CRM integration to local compliance standards, we’ve built features that matter to Indonesian companies.​

Affordable and Scalable

Transparent pricing designed for businesses of all sizes. Start small and scale as you grow without breaking the bank. Unlike enterprise solutions that require massive upfront investments, our platform offers cost-effective plans that provide maximum value, allowing even startups and SMEs to access world-class business tools.​

Easy to Use

Intuitive interface that your team can master quickly. No technical expertise required. Get up and running in days, not months. Most businesses achieve basic functionality within 2-4 weeks, with full implementation completed in 1-3 months depending on complexity. We provide comprehensive training and onboarding support to ensure your success.​

Proven Track Record

With years of experience serving over 1 million users through Kodepos.co.id, we bring reliability, accuracy, and trust to every solution we build. Our 99.9% accuracy rate in data management demonstrates our commitment to excellence and attention to detail.​

Data Security You Can Trust

Your business data is protected with enterprise-grade security, regular backups, and compliance with industry standards. We take data privacy seriously and implement robust security measures to safeguard your customer information and business intelligence.​

Local Support 24/7

Dedicated Indonesian support team available to help you succeed, with training and onboarding assistance. Our local team understands your business challenges and can provide support in Bahasa Indonesia, ensuring you get the help you need when you need it.​

Our Core Values

Customer-Centric: Everything we build starts with understanding your needs and challenges. Your success is our success. We believe that the business of business is to improve customer experiences and drive meaningful outcomes.​

Innovation: We continuously improve our platform with the latest technology, including AI-powered automation and analytics, to keep you ahead of the competition.​

Reliability: Just like our postal code platform’s 99.9% accuracy, we bring the same commitment to excellence to all our solutions.​

Transparency: Clear pricing, honest communication, and no hidden fees. What you see is what you get.​

Collaboration: We believe in the power of aligned teams. Our platform breaks down barriers between sales, marketing, and service, creating a unified approach to customer relationships.​

Accessibility: Business growth tools shouldn’t be reserved for large corporations. We make powerful technology accessible to businesses of all sizes across Indonesia.​

Our Impact

  • 1M+ users served through Kodepos.co.id​

  • 99.9% accuracy in data management​

  • 7+ years of serving Indonesian businesses since 2017​

  • 38 provinces covered with comprehensive data​

  • 83,761 villages in our database​

The Kodepos Difference

What sets us apart is our deep understanding of the Indonesian market combined with world-class technology. While global CRM platforms offer powerful features, they often lack local customization and come with enterprise-level pricing that puts them out of reach for many Indonesian businesses.​

We’ve built Kodepos Platform to bridge this gap – delivering enterprise-grade capabilities with Indonesian-specific features at prices that make sense for local businesses. Our integration of Sales, Marketing, CRM, and Service in one platform means you don’t have to manage multiple subscriptions, deal with data sync issues, or struggle with disconnected systems.​

Join Growing Businesses Using Our Platform

Companies across Indonesia trust Kodepos Platform to drive their growth. From small businesses and startups to medium enterprises, our all-in-one solution helps teams work smarter, sell faster, market better, and deliver exceptional service.​

Studies show that businesses using integrated CRM platforms are 86% more likely to exceed their sales goals, with 97% meeting or exceeding targets. Don’t let disconnected tools hold your business back.​

Ready to Transform Your Business?

Discover how Kodepos Platform can help you:

  • Increase sales revenue by up to 245%

  • Generate 451% more qualified leads

  • Reduce customer acquisition costs by 91%

  • Improve customer satisfaction by 53%

  • Boost team productivity by 34%

  • Achieve marketing ROI of 25% or higher

Start Your Free Trial Today

Experience the power of an integrated Sales, Marketing, CRM, and Service platform built for Indonesian businesses. No credit card required. Get started in minutes.

Contact Us

Have questions? Our Indonesian support team is ready to help you find the right solution for your business needs. Reach out via email, phone, or WhatsApp – we’re here to support your growth journey.

Frequently Asked Questions

What makes Kodepos Platform different from other CRM solutions?

We’re built specifically for Indonesian businesses with Bahasa Indonesia support, local integrations (including WhatsApp CRM), affordable pricing, and an all-in-one approach that eliminates the need for multiple tools. Plus, we bring the same reliability and accuracy that made Kodepos.co.id trusted by over 1 million users. Unlike global platforms that can be complex and expensive, we offer a solution tailored to Indonesian business needs and budgets.​

Can I start with just one module and add others later?

Absolutely! While our platform works best as an integrated solution, you can start with Sales, Marketing, CRM, or Service and expand as your business grows. Our scalable pricing means you only pay for what you need, and you can easily add capabilities as your requirements evolve.​

How long does implementation take?

Most businesses are up and running with basic functionality within 2-4 weeks. Full implementation with data migration, customization, and team training typically takes 1-3 months depending on your data complexity and team size. We provide comprehensive onboarding support to ensure a smooth transition.​

Do you offer customer support in Bahasa Indonesia?

Yes! We provide dedicated Indonesian support to help you succeed, including onboarding assistance, training, and ongoing technical support in Bahasa Indonesia. Our local team understands the unique challenges of Indonesian businesses and can provide culturally relevant guidance.​

Is my data secure?

Your business data is protected with enterprise-grade security, regular backups, and compliance with industry standards. We implement robust security measures including encryption, access controls, and regular security audits to ensure your customer information and business data remain safe.​

Can the platform integrate with other tools we use?

Yes, our platform integrates with popular business tools including Google Workspace, accounting software, WhatsApp Business, and many others to fit seamlessly into your existing workflow. We support both native integrations and third-party connections through APIs.​

What kind of businesses use Kodepos Platform?

Our platform serves businesses of all sizes across Indonesia – from startups and SMEs to medium enterprises. Whether you’re in e-commerce, services, B2B sales, or any other industry, our flexible platform adapts to your specific business needs and processes.​

How much does it cost?

We offer transparent, affordable pricing designed to provide maximum value without compromising on features. Contact us for a customized quote based on your team size and requirements. Unlike enterprise CRM solutions that can cost hundreds of dollars per user, our pricing is designed for the Indonesian market.​